My Services

Ready to take your first step to success? Select the service which best suits your business and together we’ll create a bespoke plan to help you reach your goals.

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Sales team mentorship

Unlock your teams’ success with 1-1 mentoring.

Mentoring might feel like the ‘fluffy people bit’- but don’t be fooled.

By outsourcing your teams’ mentoring, you’ll be fast-tracking their skill set and speed of understanding in their role, all with a healthy dose of real industry experience.

I love mentoring teams, and although part of this is about being a sounding board, I’m all about the practical: expect homework, team psychology and the occasional bit of tough love.

Rosie Lewis-Marsh, a woman sitting at a wooden table with a silver laptop, a white mug, a notebook, and a pen, wearing glasses and a pink blazer, looking thoughtful.

Business Development & Consultancy

Need sales support for launching a new venue? Want to shake up your existing sales processes and strategy? Have to increase your pre-booked sales but you don’t know how?

I got you, boo.

From team management to process fixes, community marketing for launches and full sales strategies: I dig into what it is your company needs to succeed.

I’m what you call a GSD: I get sh*t done. I’m not going to do tons of fancy slides or spend a day of my time pulling figures to justify why I should be there. I give you clear, concise plans and then I action them. Boom.

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Sales Training

Maybe your team is a bit stuck in a rut- or perhaps they’re all brand new and you want to give them the best start in the business- bring in the training!

My sales training covers everything from smashing outreach sales to perfecting your inbound sales handling and much more besides.

I believe in a collaborative approach; this isn’t about locking people in a room to stare at powerpoints all day. Instead, I’ll put a workshop together which focuses on actions your team can take away- which they’ve decided on.

Real change happens when teams feel empowered, and that’s exactly what my sales training does.

A silver MacBook laptop with an Apple logo on the back, sitting on a round table inside a Starbucks Reserve cafe, with Starbucks branding and seating visible in the background.

Systems fix

Know that you could be using your booking systems better but don’t know where to start?

With experience in Collins, Tripleseat, Sevenrooms, Resdiary, Opentable and more, I can get your booking system running like a dream- leaving you to do the fun stuff (like making lovely food and drinks).

A lot of the smallest changes can have the biggest impact on your bottom line, and I’ll work with you and your operators to ensure that changes we make aren’t just theoretical- they’ll smash that busy Thursday night like you need them to.

A great option for smaller/ independent operators.

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Product & Brand development

Launching a new concept bar or restaurant but want to understand what’s actually going to sell?

Maybe you’re new to the London scene and you need to get to grips with whether your regulars are more Pinot Noir or Pint of bitter….

I can help.

I’ll work with you on current concept/menus/offers so we can make sure that what you’re going to market with is going to take the industry by storm…not go off like a damp firework.

It can be hard sometimes to step away from your baby and acknowledge what’s needed to make money and what might need to be stripped back- I can be the outside eyes with the knowledge base to help you make the right decisions.

All consultancy/project prices vary depending on scope of project, length of contract and size of business- contact me for a fully bespoke quote!

Gordon Keen, Head of Marketing for Laine Pubs. Close-up of a man with a beard and short hair, wearing a suit, in an indoor setting.

“Working with Rosie has been a great experience for our business. As an ever expanding  pub group, we faced challenges in delivering consistent training across our sites and lacked a unified approach to sales. Rosie  quickly understood our needs and brought clarity, structure, and energy to our vision.”

Gordon Keen, Head of Marketing- Laine Pubs

Contact me

Interested in working together? Fill out some info and we will be in touch shortly. We can’t wait to hear from you!